Welcome to GameTopUp.PK. We value your business and aim to provide exceptional service and prompt delivery of your game top-ups. Please read our shipping policy below to understand our process and what you can expect when placing an order with us.

1. Order Processing and Delivery Time

  • Order Processing Time: All orders are processed within a few minutes after payment confirmation.
  • Delivery Time: Orders will be delivered within 15-30 minutes from the time of order placement.

2. Delivery Method

  • Electronic Delivery: All game top-ups are delivered electronically. You will receive a confirmation email upon successful topup or in case of vouchers, an email with the necessary details to redeem your top-up directly to your game account.

3. Order Confirmation and Tracking

  • Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your purchase.
  • Order Tracking: Given the electronic nature of our products, there is no need for traditional tracking numbers. You will receive a notification as soon as your top-up is processed and delivered.

4. Delivery Issues

  • Delayed Delivery: If your order is not delivered within the specified 15-30 minutes window, you can submit Support Ticket but we recommend waiting at least 12 hours in such rare cases.
  • Failed Delivery: In rare cases where delivery fails due to technical issues or incorrect account information, our support team will assist in resolving the issue promptly.

5. Refunds and Returns

  • Non-Delivery: If your order is not delivered within 24 hours, you are entitled to a full refund. Please contact customer support to initiate the refund process.
  • Incorrect Delivery: If you receive the wrong top-up or experience any issues with your order, please reach out to our support team for assistance.

6. Customer Support

Our dedicated customer support team is available to help you with any questions or concerns. You can reach us via email at [email protected] or through support tickets.

7. Contact Information

For any inquiries related to your order or our shipping policy, please contact us at:

We appreciate your business and strive to ensure a smooth and efficient delivery process. Thank you for choosing GameTopUp.PK for your game top-up needs!